STRIPE WEBHOOKS
Stripe webhook endpoint disabled — why events silently stopped
Stripe automatically disables webhook endpoints that fail repeatedly — usually after days of non-2xx responses or timeouts. Once disabled, Stripe stops attempting delivery entirely, and events vanish with no retry and no error in your logs.
Why Stripe webhooks fail silently
Auto-disable is the default behavior
Stripe disables endpoints after sustained delivery failures (roughly several days of non-2xx responses or unreachable hosts in live mode). The only notification is an email to your account admin — easy to miss.
No dead letters after disable
Once an endpoint is disabled, Stripe doesn’t queue or retry. New events are generated but delivered nowhere — the classic silent drop.
Health checks only test the host, not the handler
Uptime monitors ping your domain, not your webhook route. Your endpoint can be returning 404s for weeks while the site health check stays green.
The fix
- 1
Check endpoint status in the Dashboard
Go to Developers → Webhooks. If the endpoint shows "Disabled," that’s your confirmation — Stripe stopped sending.
- 2
Fix the failure mode first
Ensure the route returns a 2xx quickly (under a few seconds). Move heavy processing to a queue — Stripe only cares about acknowledgement, not completion.
- 3
Re-enable the endpoint
In the Webhooks settings, re-enable the endpoint. Stripe resumes delivery for new events immediately.
- 4
Replay the gap
Missed events aren’t re-sent automatically. Use the Dashboard’s "Resend" on individual events, or reconcile state via the Events/API objects for the outage window.
- 5
Put a dead-man’s switch in front
Point Stripe at a HookShield ingest URL so every delivery is logged and your endpoint is pinged on a heartbeat — you get alerted the moment deliveries stop arriving, not days later.
DEAD-MAN'S SWITCH
Never find out about a dead webhook from a customer again
Point Stripe at a HookShield ingest URL. Every delivery is logged, signed, and forwarded — and if pings stop arriving, you're alerted before the silence becomes an incident.