Terms of Service

The service

HookShield proxies inbound webhooks to targets you configure, stores payload copies for replay, monitors heartbeats, and alerts on silent failures. You get the service as described on your plan.

Your responsibilities

You must have the right to route the webhooks you send through HookShield. Do not use the service to relay unlawful content, to probe or attack third parties, or to route payloads containing data you are not permitted to process.

Forwarding targets must be endpoints you control or are authorised to receive data at. We validate targets against private/internal networks but you remain responsible for where payloads go.

Billing

Paid plans renew automatically each billing period (monthly or annual) until cancelled via the billing portal. Annual plans include one month free. Prices are in GBP and processed by Stripe.

Cancelling stops future charges; your plan stays active until the end of the paid period. Downgrading or cancelling may reduce your endpoint limit and payload retention window.

Availability and liability

We aim for high availability but provide the service "as is" without guarantee of uninterrupted operation. Monitoring reduces the chance of missed webhooks; it cannot eliminate them.

To the extent permitted by UK law, our liability is capped at the fees you paid in the 12 months before the claim. We are not liable for indirect losses (lost revenue, lost data held by third parties).

Termination and governing law

You can delete your account at any time. We may suspend accounts that breach these terms or abuse the service (e.g., excessive automated load on ingest URLs).

These terms are governed by the laws of England and Wales.